Legal
Legal documents
The terms and policies for PhotoPostman, operated by BrandPacks Limited, Hong Kong.
Draft — under legal review. This document is a draft. It hasn't been reviewed by a lawyer yet and may change before it takes effect. Highlighted items are still to be confirmed.
- Terms of ServiceThe agreement between your business and BrandPacks Limited for using PhotoPostman, covering the trial, plans, renewal, cancellation, price changes, your files, recovery and our responsibilities.
- Privacy NoticeWho is responsible for personal data in PhotoPostman, what we collect, why, where it is stored, how long we keep it and how to use your rights.
- Cookie InformationPhotoPostman uses only essential cookies for sign-in, gallery access, language and security. No analytics or advertising cookies.
- Data Processing AgreementThe terms under which BrandPacks Limited processes personal data in your event media and recipient details on your behalf, as required by Article 28 GDPR and UK GDPR.
- SubprocessorsThe service providers that help us run PhotoPostman, what they do, what data they handle and where.
- Acceptable Use PolicyWhat you may and may not do with PhotoPostman, including content rules, fair use of allowances and your responsibilities towards the people in your event media.
- Retention and Recovery PolicyHow long PhotoPostman keeps files and data, how gallery expiry and the 90-day recovery archive work, what is not recoverable, and how permanent deletion is made final.
- Cancellation and RefundsHow to cancel a PhotoPostman subscription, what happens to your files, and when refunds and withdrawal rights apply.
- SecurityA plain description of how PhotoPostman protects your account, your files and your guests' galleries, and of what it does not claim.
- Report ContentHow to report illegal content, copyright infringement or a privacy concern in a PhotoPostman gallery or transfer, and our contact points under the EU Digital Services Act.
- ImprintCompany details and legal notice for PhotoPostman, operated by BrandPacks Limited, Hong Kong.